Job Board

Job Board

Customer Service

  • Location
  • Denver, CO


Position Description:
The Bilingual (Spanish-English) Energy and Water Customer Service Corpsmember works closely with the Client Intake Department, including: effective communication with partners, outreach to community members, scheduling Energy and Water Conservation crews and substituting for field Corpsmembers as needed. They will be focusing on implementing the intake process for Denver residents with a focus on the GES Community (Globeville, Elyria-Swansea). They build critical professional skills, grow as leaders, gain access and opportunities in the community, and have fun along the way. MHYC also supports Corpsmembers as they explore and strive towards their future goals.
Corpsmembers EARN:
• Biweekly stipend: Earn a living stipend of $1,040.00 before taxes every two weeks. There is a potential for a performance-based raise.
• AmeriCorps Education Award: Earn two scholarships totaling $6936.96 upon successful completion of a 300 ($1,221.96) hour term and a 1700 ($5,815) hour term (2,000 hours of service). This award can be used to pay tuition or pay back qualifying student loans.
This temporary position is available now and runs through – December, 31 2018.
• Mon-Thurs 8 a.m. – 4:30p.m., Fridays 8a.m. – 4p.m., Schedule may vary depending on projects

Corpsmembers SERVE:
• The Community: Participate in service projects and Global Youth
Service Days that support local non-profits and our community
• Low-income clients: Work with clients and other outside
organizations to coordinate scheduling of initial assessment
appointments. Give clients peace of mind, helping them
understand the process and what will happen during an
• Mile High Youth Corps: Provide logistics support including but
not limited to, building, vehicle and tool maintenance.
Corpsmembers RECEIVE:
• Trainings: Hands-on technical training related to all projects and
tools, leadership development, civic engagement, working with
diverse clients, customer service experience, and educational
opportunities through peer leadership, service learning, and
Career and College Readiness.
• Student loan forbearance: Possible through the National Service
Trust on qualifying federal government student loans.
• Health Insurance: May be eligible for health insurance through
CYCA once enrolled in the 1700 hour Education Award term.
• Leadership Opportunities: Opportunities for peer leadership include serving on the Leadership Council, developing service projects, supporting client intake, and delivering environmental education, civic engagement, and service learning activities. Corpsmembers also have the opportunity to provide direct programmatic input and direction in leadership roles.

• Able to read, write and speak fluently in English and Spanish.
• Superior people skills, including excellent communication and writing skills with a strong attention to detail.
• Basic computer skills including Microsoft Office, Google Docs, Sales Force or other equivalent CRM programs.
• Between 18-24 years.
• Must be eligible for enrollment in AmeriCorps as a US Citizen, National, or Lawful Permanent Resident. Documentation will be required on the first day.
• High School Diploma or GED required.
• Desire and ability to engage with people from different backgrounds and demographics.
• Represent MHYC positively at all times.
• Must be organized and capable of prioritizing and completing many different tasks at once.
• Knowledge of and understanding of different neighborhoods throughout the Denver/Metro area
• Able to commit to the whole term of service.
• Demonstrate commitment to serving with program staff and Corpsmembers, communication and problem solving.
• Actively participate as part of a team, show respect to others and have a positive attitude.
• Valid driver’s license with insurable driving record preferred.

• This position has recurring access to vulnerable populations and therefore candidates must complete a pre-service background check which includes fingerprinting.
• Pre-service drug screen required. Drug testing may be required during the term.
• Must not engage in any prohibited activities listed in the AmeriCorps member service agreement and must adhere to rules and regulations specified in the MHYC handbook.
• Fully comply with agency policies and procedures regarding high quality service, installations, tool management, paperwork completion and data accuracy.
• This position reports to Client Intake Coordinator: Energy and Water Conservation.
To Apply:
Visit our website at and click “Apply Now”. Or visit us in person at 1801 Federal Blvd, Denver, CO 80204. Questions? Email or call 303-433-1206 x221.
(Mile High Youth Corps is committed to diversity in principle and practice, both in the community at large and within the organization. We are, therefore, committed to having our internal operations and employment practices administered on a non-discriminating basis inclusive of, but not limited to, race, religion, color, socio-economic status, gender, age, sexual orientation, military or veteran status, physical or mental disability, marital status, or national origin.)

To Apply: