Enrollment & Student Services Coordinator, Counseling Division

Job Title:Enrollment & Student Services Coordinator, Counseling Division
Reports To: Director of Enrollment Management
Location: Flexible
Pay: $19.00 to $23.55/hour

General Statement of Job Function

The Enrollment & Student Services Coordinator, Counseling Division, will provide operations oversight and leadership of all student-specific master’s degree-seeking counseling division programs, under the primary supervision of the Administrative Services Director, Counseling. This student services function will provide direction and administrative support to all student-facing programs within the Counseling Division. The enrollment function will oversee the student-facing processes, policies, and communication related to academic advising, prospective student admissions, and student progress assessment under the secondary direction of the Director of Enrollment Management. 

Essential Functions

Student Services – 50%

  • Participate as a highly effective member of the Counseling Division Leadership Team and interact with all Program Chairs and all Programs to facilitate and implement student services.
  • Oversee and enforce policies and procedures regarding student services in the Counseling Division in coordination with the Dean of Students.
  • Oversee student-facing information and communication strategies for the Counseling Division:
    • Review Counseling Division student-facing resources, documents, and communications to provide alignment and feedback focused on clarity and accuracy (including Personal Formation, and Clinical Training resources, Student Handbooks, Academic Catalog, Degree Worksheets, CSAT meetings, and Moodle site)
  • Develop and implement job placement support for Counseling Division students
    • Design resources related to navigating the job search for all programs
    • Serve as subject matter expert regarding preliminary credential applications (CMHC, SC, and CHP programs), state to state differences, NCE/NCMHCE exams, and finding supervision
    • Communicate with and schedule alumni for CACREP reviews
  • Serve as department lead with SLEM office regarding student communication, invitations, and follow-up in coordination with the Dean of Students.
  • Degree Mapping and Course Rotation, Licensing and Credentials, and Career Planning and Job Search
  • Develop resources and support structure for all Counseling Division students including the oversight of formatting and resource page design on Moodle.
    • Degree Mapping and Course Rotation, Licensing and Credentials, and Career Planning and Job Search
  • Provide primary communication with other Seminary departments on the following student services functions:
  • Application and Admissions process for the MA programs (SLEM)
    • Work directly with the admissions counselors to provide a smooth handoff for first semester students and transfer evals
    •  Counseling Student Assessment Team processes (Dean of Students and Student Care)
      • Lead communication with Dean of Students and Student Care teams
  • Moodle Resources page and student support (Ed Tech)
  • Advanced Degree Mapping and Licensure Forms (Registrar team)
    • Coordinate advanced degree mapping and pending graduate licensure forms
  •  Collaborate with SLEM staff for Prospective Student support on behalf of Counseling Division
    • Student Visit Day faculty scheduling
    • Preview Day faculty scheduling
    • New Student Orientation content, communication, and agenda
  • Participate in Counseling Student Assessment Team (CSAT) policies, procedures, and project management under the oversight of the CSAT Faculty Lead.
  • Serve as primary student liaison for all CSAT cases within CACREP programs
    • Provide clarity on CSAT process for students and faculty
    • Maintain active communication with students and faculty
    • Manage admin and schedule of all CSAT meetings each term
    • Providing documentation during CACREP reviews

Enrollment Advisor – 50%

  • Work directly with the admissions counselors to provide a smooth reception for first semester students.
  • Provide academic advising through proactive and timely reenrollment communication and support.
  • Care for MA students’ needs and resource them and guide them to the appropriate person to meet their needs throughout the Seminary.
  • Continuously monitor students’ academic progress by updating and maintaining degree plan, documenting all advising communication, including any exceptions to published program requirements or policies, advising in course selection, and tracking the adherence to the degree plan in order to assist the student in accomplishing their academic and vocational goals.
  • Develop and maintain degree path resources and related advising tools for students.
  • In support of the Registrar’s office, track and support MA students on Academic Probation
  • In support of the Financial Aid office, track and support MA students on Satisfactory Academic Progress (SAP) Probation.

Education/Training

Required

  • Bachelor’s degree or equivalent experience
  • Experience with administrative oversight and support
  • Strong team interaction skills
  • Business interpersonal skills
  • Strong working knowledge of Microsoft Office Suite

Preferred

  • Knowledge of M.A. Counseling, College Counseling, and/or Career Counseling
  • Professional experience in Higher Education
  • Educational experience with and knowledge of the counseling field

Qualifications

  • Extensive systems management and technological abilities
  • Operations management success
  • Ability to maintain confidentiality
  • Strong writing, editing, and proofreading skills.
  • Ability to communicate effectively in written and oral form.

Outcomes

Denver Seminary prepares men and women to engage the needs of the world with the redemptive power of the Gospel and the life-changing truth of Scripture. Through our educational programs and mentoring process, the Seminary challenges students to grow spiritually, intellectually, and professionally in order to lead God’s people in the accomplishment of His mission in the world. The position of Enrollment & Student Services Coordinator, Counseling, supports this mission by:

  • Counseling Division MA Student Services processes and procedures will be significantly more documented, clear, and executable.
  • MA students will receive high levels of interaction and be able to understand relevant policies and procedures well.
  • Moodle site quality and efficiency will be greatly increased.
  • Counseling Division students will experience high levels of support with processes and systems functioning effectively, efficiently, and professionally.
  • Students, faculty, staff, and the public will be addressed with a high level of customer service.
  • Other divisions will experience high levels of satisfaction in their interaction with the Counseling Division in regards to student services.
  • Students in all programs will be able to access a job placement element of student services.
  • Students who struggle with challenges will experience highly supportive interactions with the Counseling Student Assessment Team.

Typical Physical Demands and Working Conditions

Normal office working conditions including computer usage may require occasional standing, walking, long periods of sitting, climb stairs, balance; stoop, kneel, crouch or crawl.  The employee must occasionally lift and/or move up to 25 pounds.

Denver Seminary is an equal opportunity employer committed to excellence in all areas of ministry and operations.

Application Process

Willingness to support Denver Seminary’s vision, sign the National Association of Evangelicals Faith Statement, and abide by the Seminary’s Community Values and Behavioral Commitments is required.

Please complete our online application form.  

Please send your resume or CV to resume@denverseminary.edu.