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Missions and Overseas Ministry

Benefits Coordinator

Posted: 07/14/2022
Salary/Range: $50,000-$54,000
Englewood, CO

Apply here: Benefits Coordinator

Position Summary:

The Benefits Coordinator will be responsible for overseeing benefits for both global workers and headquarters staff. This includes working directly with WorldVenture’s insurance broker in the annual revision of the medical plan, and assisting in the negotiation and set up of stop-loss insurance, evacuation insurance, life insurance, disability, Flexible Spending Account and Aflac Insurance. The Benefits Coordinator will also serve as the liaison with the third party administrator and as an advocate regarding claims, assist global workers and headquarters staff with their questions, and provide communication regarding procedures and policies. As a vital member of the Personnel Ministries Department, the Benefits Coordinator will work in collaboration with the Director of Personnel Ministries, the Health Consultant, as well as all divisions within the organization.


Position Responsibilities:

  • Oversee benefit plans, enrollment and renewal process
  • Assist with annual update and plan design changes for all benefit plans
  • Function as a resource for claims, billing, and insurance matters for global workers and headquarters staff and provide advocacy as necessary
  • Function as primary contact and liaison between WorldVenture and third party administrator for medical plan
  • Collaborate with supervisor regarding policies, procedures, benefit specifics, insurance contracts and negotiation, and department exceptions
  • Serve as benefits resource for all departments
  • Coordinate all communication from third party administrator for medical plan
  • Coordinate Health and Medical Department third party administrator and IT reporting and produce statistics for future direction and decision-making
  • Monitor U.S. laws related to the medical plan
  • Collaborate with other departments regarding global worker medical situations and any accompanying financial details as necessary
  • Assist Medical Department information presentations to global workers during trainings and home assignments
  • Collaborate with Health Consultant regarding global worker medical needs and treatment
  • Assist with the coordination of medical evacuations with the global workers and the medical evacuation company
  • Coordinate admission to treatment facilities and hospitals as needed
  • Write or update medical policies for leadership approval
  • Maintain all medical files in compliance with all US laws
  • Coordinate proof of insurance letters for visa, notarizations, and apostilles.
  • Provide financial data and reports to Finance Department as requested.
  • Serve as HIPAA Privacy officer, maintaining legal updates, keeping HIPAA manual up to date
  • Administer HRA account



Essential Knowledge, Skills and Abilities:

  • Professional, pleasant and helpful attitude; welcomes answering questions and providing assistance
  • Ability to organize and manage multiple projects with conflicting needs and varying deadlines
  • Integrity and trustworthiness with confidential information required
  • Excellent computer and office equipment skills; Word and Excel required
  • Excellent interpersonal, oral, and written communication skills
  • Detail oriented
  • Well-developed customer care and relational skills
  • Understanding of medical billing and coding, and insurance terminology
  • Knowledge of various applicable regulations, including HIPAA


Personal Qualifications:

  • Proven commitment to a personal relationship with God and a desire to serve Him in global ministry
  • Christian character that reflects our values as an organization and dedication to WorldVenture’s ministries
  • Affirmation of the doctrinal statement, sexual conduct policy, and child safety policy
  • Demonstrated warmth, empathy, and trustworthiness in relationships
  • Respect for those from nations and cultures other than their own
  • Service-oriented attitude toward others
  • Team player displaying humility and a learner’s attitude


Education and Formal Training:

  • Minimum of undergraduate or associate’s degree
  • Experience with medical insurance and billing required
  • Experience with other forms of benefits desired


Work Environment/Physical Activities:

  • Office environment


  • Medical, dental and vision insurance; life insurance; Flexible Spending Account; long-term disability insurance; and Aflac Insurance offered
  • Vacation, personal leave, sick leave, bereavement, jury duty, and 11 paid holidays



Job descriptions are not intended, and should not be construed, to be exhaustive lists of responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions.

To Apply: