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Accounting and Bookkeeping

Donor Receipting Specialist

Posted: 02/16/2023
Salary/Range: $44,000 to $46,000 salary/per year
Englewood, CO

Position Summary:

The purpose of the Donor Receipting Specialist is to keep global workers on the field by allocating funds to the global worker account in a timely and accurate manner. The responsibilities of this position “turns the wheels” of the financial operations at WorldVenture because they are responsible for processing incoming contributions and depositing the funds that are then used to accomplish our mission around the world. In addition to this, the Donor Receipting Specialist serves the donor at WorldVenture by providing support for contribution acknowledgements (for tax purposes), answering inquiries about the mission and ministries of WorldVenture, and helping donors navigate the online donor portal.  The qualified candidate will experience a good mixture of task-accomplishment and helping others as they carry out their daily responsibilities.  WorldVenture is an international missions organization and serves over 500 global workers that serve the least reached in the world. The Receipting team is a part of the Finance team that supports the organization in achieving its global vision.


Position Responsibilities:

  • Receive all inbound phone calls to WorldVenture
  • Assist WorldVenture global workers, giving partners, churches and prospects with financial case related issues like, but not limited to, website navigation, financial transactions, account maintenance and problem resolution in a timely manner with a relational and servant mindset
  • Proactively make outbound calls to WorldVenture giving partners conveying a sense of sincere gratitude so that they are aware of the impact of their generosity and value of their partnership with WorldVenture
  • Record, deposit, and balance donor contributions on a daily basis
  • Reconcile donor commitment records against monthly contribution aging reports and donor contributions
  • Update donor information (name, address, and other changes) in accounting software
  • Identify and return checks that cannot be processed by the organization
  • Respond accurately to donor and global worker phone inquiries, with attention to donor authentication and confidentiality
  • Process contribution mail delivered to the Finance Receivables Office; accurately identifying, sorting, and batching donor checks and other mail into defined categories
  • Process returned donor mail, using available resources to attempt to locate a current address, and update donor accounts as appropriate
  • Prepare, file, and archive contribution documentation. Dispose of backup receivable documentation based on defined schedules and document retention policies.
  • Perform other duties as required or assigned


Essential Knowledge, Skills and Abilities:

  • Detail-oriented and organized and able to work independently in a high volume environment that requires a work product that is highly accurate and timely
  • Excellent listening, written, and verbal communication skills
  • Can effectively use a computer, basic office equipment, and office software, such as email and Microsoft Office Software
  • Thrives while working in a team environment
  • Flexible and adaptable to change, unexpected demands, and interruptions
  • Maintain a pleasant and helpful phone presence, even when under pressure
  • Able to organize and prioritize work to meet deadlines and maintain a highly productive work environment


Personal Qualifications:

  • Deep commitment to a personal relationship with God and a desire to serve Him in a worldwide ministry
  • Enthusiastic personal interest in and dedication to WorldVenture’s vital and significant ministry
  • Christian character that reflects and embodies the Christian ethics, beliefs and principles foundational to WorldVenture, and a willingness to subscribe to the doctrinal statement
  • Service-oriented attitude of assisting and serving others
  • A team player that displays humility and a learner’s attitude


Education and Formal Training:

  • High school diploma or equivalent
  • Background in accounting and data entry preferred


Work Environment/Physical Activities:

  • Office



  • Medical, dental and vision insurance; life insurance; Flexible Spending Account; long-term disability insurance; and Aflac Insurance offered
  • Vacation, personal leave, sick leave, bereavement, jury duty, and 11 paid holidays



Job descriptions are not intended, and should not be construed, to be exhaustive lists of responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions.

To Apply: