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Accounting and Bookkeeping

Donor Services Specialist (Accounts Receivable)

Cadence International
Posted: 12/03/2021
Salary/Range: $16.00 per hour
Englewood, CO

Reports to: Director of Accounting                                                

Hours:  25 hours a week                                                        

Compensation:  $16 per hour

Location: Englewood, CO


The Donor Services Specialist is responsible for timely and accurate processing of donations as well as performing a variety of reporting and donor support activities efficiently, while promoting and maintaining a supportive environment. The Donor Services Team consists of two part-time team members who share the responsibilities noted in this job description, one person is not solely responsible for the entirety of these tasks.

Duties and Responsibilities:

  • Process contributions made by check or cash.
    • Review checks for accuracy.
    • Deposit checks via remote deposit capture with occasional cash deposits made at a local branch.
    • Post contributions to the appropriate donor and the appropriate missionary/project account in the donor database.
    • Scan checks and any donation documentation to be retained electronically.
  • Process contributions made by Electronic Funds Transfer (EFT) or credit card.
    • Manage donor gift information in the donor database and online giving site.
    • Review gifts for accuracy.
    • Import EFT and credit card donations into the donor database.
    • Post contributions to the appropriate donor and the appropriate missionary/project account in the donor database.
    • Maintain any electronic or paper files regarding donors’ contributions.
  • Process contributions made by automatic bank deposit via ACH. 
      • Review bank transmittals and online bank transactions.
      • Post contributions to the appropriate donor and the appropriate missionary/project account in the donor database.
      • Maintain any electronic or paper files regarding donors’ ACH contributions.
    • Maintain donor and donation information in the donor database.
    • Generate and distribute charitable contribution receipts.
    • Prepare schedules for outside auditors, as needed.
    • Generate donation-related reports for Cadence staff, missionaries and donors.
    • Manage all military contracts and payments for services and maintain appropriate spreadsheets.
    • Track all special project income and maintain spreadsheet.
    • Provide general information and support to Cadence staff, missionaries and donors.
    • Other duties as assigned.

    Minimum Job Requirements

    • High School Diploma required.
    • One year previous data entry or accounts receivable experience.
    • Prior experience with cash receipt processing and bank deposits.
    • Prior experience in a nonprofit organization, specifically a mission organization, is a plus.
    • An understanding of the donation function in a nonprofit/mission organization is preferred.
    • Proficiency in Microsoft Word, Excel, and Outlook and willing to learn any necessary additional programs.
    • Born again, mature Christian with an affinity for the mission and work of Cadence International.
    • Must deploy Cadence’s Mission and Vision.
    • Heart for reaching military and the world reflected through personal serving of others and sharing of resources.
      • Because of the distinctly Christian emphasis of Cadence’s mission work, must sign and comply with Cadence International’s Code of Christian Conduct.
      • Willing to join departmental staff in periodic prayer times for the needs of the mission and to attend the weekly headquarters chapel held during work hours.
      • Strong interpersonal and communication skills, including a positive attitude, willingness to help resolve issues, and ability to work effectively in a team environment.
      • Must be self-motivated, with high initiative and able to work with minimal supervision.
      • Strengths in administration, multi-tasking, and organizational skills with superior attention to detail.
      • Strong customer service orientation with a positive attitude and willingness to help.
      • Ability to graciously re-prioritize workload as demands change throughout the day, and flexibility to meet demands of a dynamic work environment.
      • Ability to exercise considerable discretion in the handling of confidential or sensitive matters.

      Physical Demands/Work Environment:

      Cadence International is an evangelical mission agency dedicated to reaching the military communities of the United States and of the world with the Good News of Jesus Christ. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The employee is regularly required to stand, sit, walk, climb stairs, talk, listen and occasionally lift and/or move up to 20 pounds.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Important Notice: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification.

      Equal Employment Opportunity:

      Cadence is dedicated to the principles of equal employment opportunity. The organization prohibits unlawful discrimination against applicants or employees on the basis of age, race, sex, color, national origin or disability in accordance with applicable legal requirements. This prohibition includes unlawful harassment because of an individual’s membership in any of these protected classes. Because it is a religious organization, Cadence is permitted by law to use its religious doctrines and practices as a basis for hiring and other employment decisions with all employees. In addition, employees having ministerial functions, including missionaries and employees in leadership roles, may be subject to special requirements or qualifications based upon religious principles. If you would like to review our Veteran and Disabled policies, please contact Human Resources at 303-762-1400 during normal business hours.