Mental Health Coordinator
Mission Statement: Hope House Colorado (HHC) empowers parenting teenage moms to achieve personal and economic self-sufficiency and to understand their significance in God’s sight, resulting in a healthy future for them and for their children.
Position Title: Mental Health Coordinator
Exemption Status: Salaried Non-Exempt
Reports To: Empower Program Manager
Salary Range: $45,000 – $56,000 Salary is set based on licensure, credentials, and experience.
Benefits Eligibility: Eligible
Work Environment: This role is expected to work 40 hours/week on the HHC campus, except when offsite for HHC work-related purposes. The existing schedule is 8 hours per day Monday – Friday, to include one evening shift each week.
Position Summary: The Mental Health Coordinator (MHC) is responsible for building a Mental Health Program for Hope House Colorado that includes a variety of mental health strategies and empowers teen mom growth along the Personal Self-Sufficiency continuum. The MHC will provide support and build partnerships that assist moms dealing with domestic violence, thoughts of suicide, addiction and substance abuse, family relationship problems, stress management, anxiety and depressions, and other issues associated with mental and emotional health. To help teen moms reach their mental health goals the MHC will develop programming and partnerships and will work with moms to access a variety of mental health supports, including, but not limited to counseling. The MHC directs teen moms to the right services and resources through administering a mental health questionnaire as a part of the teen moms onboarding process, as well as meeting with moms to build relationship. If licensed, the MHC will provide counseling for a small case load of teen moms. If not licensed, the MHC will provide individual consultations and will match moms with the appropriate counseling partner to meet her counseling needs. The MHC will coordinate and lead various support groups. The MHC will partner with the Personal Growth Educators to provide classes and organize activities focused on mental health, personal growth, and healthy relationships, and will partner with the Parenting Educator on pregnancy related depression support. The MHC will conduct Connections Meetings & Individual Growth Plan (IGP) meetings with teen moms.
- In partnership with the Director of Partnerships, envision and build a mental health program for Hope House Colorado that includes a variety of mental health strategies, in addition to traditional counseling (e.g., Anschutz virtual reality headsets, AA group, meditation and yoga practices, etc.).
- Work collaboratively with the Empower Program Manager to develop organizational goals for the annual operating plan in the areas of personal self-sufficiency, specific to mental health.
- Administer a mental health questionnaire during teen mom onboarding designed to assess her current mental and emotional health status
- Support moms to resolve emergency mental health problems in crisis situations. This may include referral to hospitalization.
- If licensed, counsel individual moms to promote optimum mental health. If not licensed, meet with moms for individual consultations and coaching sessions.
- Develop and lead support groups for teen moms experiencing a number of mental health issues, as well as developing and supervising external partners to lead groups (e.g., grief support, family member addiction, parent in prison, etc.).
- Develop and provide mental health classes in collaboration with other Hope House program staff on topics that support the needs of moms (e.g., stress, trauma, pregnancy-related depression).
- Effectively supervise (if licensed and appropriate) a team of counseling partners. Oversee counseling interns (as appropriate). Continue to create new counseling partnerships. Hosting group supervision with all of the partners IF licensed, if NOT then coordinating supervision with a licensed counselor.
- Manage the scheduling of HHC Reflection Room during HHC business hours.
- Provide training for staff on appropriate processes, strategies, and responses to moms in mental health crisis, including QPR training.
- Provide financial assistance recommendations for individual teen moms to the Self-Sufficiency Program Manager.
- Coach to support PAIRIN and spiritual growth when opportunities arise.
- Conduct HHC Connections Meetings with teen moms as assigned by the Admissions & Activities Coordinator within 1-3 weeks of enrollment.
- Conduct teen mom IGP meetings as requested and score IGPs each week.
- Collect, input, and report data appropriately into software platforms utilized by HHC (Apricot and KPI Dashboard).
Other Duties and Responsibilities:
- Promote the values of HHC throughout the organization and external relationships.
- Attend team and organizational meetings, activities, and events.
- Collaborate with HHC staff and perform job duties to advance the organization’s mission and vision.
- Demonstrate ability to work independently and within a team, seeking guidance as appropriate.
- Comply with all organizational policies and procedures.
- This position is expected to work all shifts in the office.
- Decision Making: Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.
- Problem Solving: Partners with staff to identify and resolve complex or sensitive issues; resolve difficult or complicated challenges.
- Influencing Others: Influences teen moms to be excited and committed to furthering their goals.
- Listening: Understands and learns from teen moms.
- Ethics & Integrity: Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
- Results Focus & Initiative: Focuses on results and desired outcomes and how best to achieve them. Gets the job done.
- Stress Tolerance: Maintains composure in highly stressful or adverse situations.
- Tact: Diplomatically handles challenging or tense interpersonal situations.
- Relationship Building: Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
- Mediation: Helps others resolve complex or sensitive issues, disagreements or conflicts in their life.
- Coaching & Mentoring: Enables teen moms to grow and succeed through feedback, instruction, and encouragement.
- Interns as available and appropriate
- Supervision for counseling partners (as appropriate, if licensed)
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, and walk as well as bend, squat, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. We are a team and support each other in all ways necessary to continue working toward the HHC mission.
Benefits: HHC benefits are available to employees who consistently work a minimum of 24 hours a week. Benefits offered are subject to change at HHC’s sole discretion.
- Health Benefits: Employees may elect medical, dental, vision & life insurance plans.
- Simple IRA: Employees may choose to make salary reduction contributions through HHC’s Simple IRA plan and HHC will match the employee’s contribution up to a maximum of 3% of the employee’s annual salary.
- Hope House will pay for the liability insurance to cover the mental health therapist
Paid Time Off (PTO):
- Vacation: Upon hire, employees earn 6 hours of vacation per paycheck up to 120 hours (3 weeks) in a year. Accruals are adjusted to increase vacation earned per hours worked based on length of employment with HHC.
- Holidays: HHC observes eleven (11) holidays throughout the year. Salaried employees are paid for these holidays according to the nationally recognized observation day for each holiday. In addition, salaried employees are currently gifted either the week of Christmas or the week of New Year’s off, to be scheduled at the discretion of their supervisor.
- Sick Leave: HHC provides eligible employees with Paid Sick and Safe Leave (PSSL) and Public Health Emergency Leave (PHEL) in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act (HFWA).
- Must be committed to Hope House Colorado’s Core Values and continually working towards the HHC mission
- Must demonstrate a commitment to the Hope House Relational Covenant
- Applicant must have a valid driver’s license and current automobile insurance
- Must pass rigorous background and motor-vehicle record checks
- Self-directed and comfortable/competent working autonomously
- Exercises good judgement in a variety of situations
Desired Skills and Attributes:
- Bilingual preferred
- Highly organized and detail oriented
- Ability to work well with others
- Excellent written and verbal communication skills
- Ability to network to secure mental health partnerships and counseling partners/volunteers
- Ability to maintain good working relationships with outside service organizations
- Comfortable working with Microsoft Office Suite
- Experience with at risk populations, preferably teenage mothers, is valued
Education or Training:
- A Master’s degree in psychology, counseling, social work, or a related field required. Appropriate state credentials and licensing preferred but not required.
- Experience as a youth pastor or provider of Christian based counseling is valued
- Training in trauma informed practices like Splankna, EMDR, or Brain Spotting are valued