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Accounting and Bookkeeping

Program Director

Hope House Colorado
Posted: 10/12/2021
Salary/Range: $60,000 - $90,000
Arvada, CO

Mission Statement: Hope House Colorado (HHC) empowers parenting teenage moms to achieve personal and economic self-sufficiency and to understand their significance in God’s sight, resulting in a healthy future for them and for their children.


Position Title:  Program Director

Exemption Status: Salary Exempt

Reports To:  Executive Director

Salary Range: $60,000 – $90,000

Department: Program

Benefits Eligibility: Eligible

Work Environment: This role is expected to work 40 hours/week on the HHC campus, except when offsite for HHC work-related purposes. Existing schedule is 8 hours per day Monday – Friday; however, this role will be required to work some scheduled evenings and weekends.

Position Summary: The Program Director (hereafter referred to as “PD”) is responsible for the development, direction, implementation, and achievement of goals for Hope House Colorado (“HHC”) Programs. The PD assesses needs, designs programs, measures and evaluates effectiveness, and develops and manages the HHC Program budget. The PD is responsible for maintaining an environment that attracts and retains high-level, professional program management staff, and leading and coaching that staff to effectively meet the mission, vision, and objectives of the organization. The PD is a member of the Senior Leadership Team and informs decision making.


Essential Duties/Responsibilities: 

Leadership Responsibilities

  • Participates in the Senior Leadership Team (SLT) and serves as a leader in the organization
  • Represents the Program Department to the Board of Directors
  • Contributes to the development of organizational long- and short-term goals and establishes strategies for successful implementation of those plans and achievement of those goals
  • Collaborates with the HHC Development Team to support transformational giving
  • Joins the Director of Partnerships to establish strategic partnerships
  • Professionally represents Hope House as an “expert in our field”
  • Supports Hope House expansion efforts 
  • Keeps HHC stakeholders informed with detailed and accurate reports and presentations

Program Responsibilities

  • Lead, oversee, and support HHC’s Residential, Community, and Early Learning Programs, and the Managers directly responsible for those programs 
  • Develop, revise, implement, and monitor HHC Program processes and evaluate HHC Program outcomes
  • Establish a culture of continuous analysis, evaluation, and accountability
  • Generate and sustain a community atmosphere that attracts and retains teen moms
  • Maintain knowledge and relevance regarding significant developments and trends in our field, learning and incorporating best practices and evidence-based practices
  • Maintain the integrity of the HHC Program database, developing the database as needed and confirming established processes are followed to ensure the database holds consistently current and accurate information
  • Enhance efficiency and productivity of procedures and people
  • Apply change, risk and resource management principles when needed
  • Ensure HHC Program operations and activities adhere to legal guidelines and internal policies

Staff Management Responsibilities

  • Recruit, hire, train, and supervise program managers and terminate employment when necessary 
  • Develop staff, strengthen teams, and maintain a professional environment that attracts, retains, and motivates top quality employees
  • Act as the Program Team liaison with all other departments and expansion partners
  • Ensure program handbooks are accurate and up-to-date

Other Duties and Responsibilities: 

  • Promote the values of HHC throughout the organization and external relationships
  • Attend team and organizational meetings, activities, and events
  • Input relevant data into Development and Program databases 
  • Collaborate with HHC staff and perform job duties to advance the organization’s mission and vision
  • Demonstrate ability to work independently and within a team, seeking guidance as appropriate
  • Comply with all organizational policies and procedures


  1. Strategic vision – Sees the big, long-range picture.
  2. Leadership – Promotes organizational mission and goals and shows the way to achieve them.
  3. Customer (Teen Mom/Children) Focus – Builds and maintains customer satisfaction with the programs and services offered by the organization.
  4. Adaptability and Flexibility – Adapts to changing business needs, conditions, and work responsibilities.
  5. Relationship Building – Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  6. Analysis/reasoning – Examines data to grasp issues, draw conclusions, and solve problems. 
  7. Development and Continual Learning – Displays an ongoing commitment to learning and self-improvement.
  8. Ethics and Integrity – Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  9. Problem Solving – Resolves difficult or complicated challenges.
  10. Values Diversity – Helps create a work environment that embraces and appreciates diversity.

Supervisory Duties: The Program Director provides direct supervision to Program Managers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, and walk as well as bend, squat, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds. 

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. We are a team and support each other in all ways necessary to continue working toward the HHC mission.

Benefits: HHC benefits are available to employees who consistently work a minimum of 24 hours a week. Benefits offered are subject to change at HHC’s sole discretion. 

  • Health Benefits: Employees may elect medical, dental, vision & life insurance plans. 
  • Simple IRA: Employees may choose to make salary reduction contributions through HHC’s Simple IRA plan and HHC will match the employee’s contribution up to a maximum of 3% of the employee’s annual salary. 

Paid Time Off (PTO):

  • Vacation: Upon hire, employees earn 1 hour of vacation per 15.33 hours worked up to 120 hours (3 weeks) in a year. Accruals are adjusted to increase vacation earned per hours worked based on length of employment with HHC.
  • Holidays: HHC observes eleven (11) holidays throughout the year. Salaried employees are paid for these holidays according to the nationally recognized observation day for each holiday. 
  • Sick Leave: HHC provides eligible employees with Paid Sick and Safe Leave (PSSL) and Public Health Emergency Leave (PHEL) in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act (HFWA). 
  •  Valid driver’s license and current automobile insurance 
  • Pass a criminal background check, driving record check, and drug screen
  • Commitment to Hope House Colorado’s Guiding Principles, HHC’s Relational Covenant, and continually working towards the HHC mission
  • Two years of experience in a managerial role
  • Three years of experience working with at-risk adolescents, teenage mothers, or similar at-risk population
  • Two years of experience in direct-service program development, management, and evaluation
  • A working knowledge of social services (TANF) and community resources

Desired Skills and Attributes: 

  • Minimum two years experience as a Program Director in human services field preferred
  • Two years of experience in executive leadership
  • Demonstrate strong, effective leadership skills and excellent communication skills
  • Ability to thrive in a professional, high paced environment; fast paced mentality is essential
  • Collaborative work style and creative problem-solving skills
  • Detail-oriented and highly organized
  • Relatability
  • Excellent written, verbal and in-person communication skills 
  • Proficiency in Microsoft Office Suite

Education or Training: 

  • Bachelor’s degree in nonprofit management, education, or related field preferred


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