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Urban Ministry

Volunteer Coordinator

Cross Purpose
Posted: 05/11/2022
Salary/Range: 54,000-64,000
3050 Richard Allen Court Denver CO 80205

Volunteer Coordinator

Denver, CO


The Company:

At CrossPurpose, we believe in being all-in, putting down deep roots in a community, and loving neighbors even when it costs us. We believe in telling people the truth, even when it hurts. These are just some of our values, and we take them very seriously. CrossPurpose is a faith-based organization, affiliated with Providence Bible Church, and we believe that the non-profit organization, working in tandem with the local church, most fully reflects God’s kingdom. As an employee of CrossPurpose, you will be joining a Christian community on a mission to abolish all forms of poverty in Denver. If you are just interested in a job, this opportunity is not for you. If you are looking for a way to live out your purpose, read on. We actively strive for diversity in our workforce. To learn more about who we are and what we do, check out

CrossPurpose has been selected as one of 2021’s Best Places to Work by the Denver Business Journal!

The Position:

The Volunteer Coordinator will lead a highly collaborative effort to develop a centralized system of volunteer recruitment to empower multiple departments to achieve their goals and support the mission of CrossPurpose. This staff member will partner with internal departments to execute external–facing strategies to recruit both short-term and long-term volunteers, and will also build out sustainable, scalable training and retention programs to ensure that volunteers can maximize their experience and their impact. 


  • Volunteer Recruitment 
  • Allies: Volunteers who walk alongside Leaders for the entirety of the 6-month program 
  • Implement marketing and outreach strategies to recruit 25 Allies for every class 
  • Complete vetting process with every Ally candidate to ensure that every Ally will support and advance the mission of CrossPurpose 
  • Collaborate with the Program Team to ensure each Ally receives the 
  • proper training and ongoing support to maximize the experience for both Leaders and Allies 
  • Career Services Volunteers: Mock Interviewers, Skill Track Instructors, and similar 
  • Partner with the Career Services team to provide pre-engagement trainings and cultural engagement trainings for incoming volunteers 
  • Leverage recruitment channels to widen the volunteer pipeline for 
  • individuals, businesses, and church partnerships 
  • ○ Spiritual Volunteers: Volunteers providing discipleship and prayer support to Leaders 
  • Collaborate with the church partnership and spiritual development teams to recruit and train spiritual volunteers 
  • Volunteer Experience 
  • Collaborate with the videography and marketing teams to create and implement a digital/hybrid comprehensive volunteer training system that empowers volunteers to maximize their experience and impact
  • Connect with volunteers on a regular basis to build long-term relationships, gather important feedback, and optimize the volunteer journey 
  • Collect survey and net promoter score data to analyze and improve volunteer recruitment, training, and retention 
  •  Track volunteer hours and engagement in Salesforce database 
  •  Develop Salesforce platform to collect and organize volunteer applications, background checks, and training data 


  •  Bachelor’s degree required in related field 
  • 2-4 years of successful volunteer recruitment and engagement 
  • 1-2 years of proven experience working with diverse populations 
  • 1-2 years of proven project management experience 
  • Event management experience preferred 
  • Track record of successfully collaborating with multiple departments/stakeholders to support organizational goals 
  • Demonstrated ability to take initiative, meet deadlines, and accomplish multi-faceted projects with excellence 
  • Previous experience with Salesforce required OR proven ability to learn and navigate CRM databases with ease and excellence 
  • Previous experience with Asana OR similar project management systems highly preferred 
  • Excellent customer service skills with demonstrated ability to follow up and follow through 
  • Proven ability to work independently while also fostering positive internal relationships and being a team player 
  • Proficiency in Google G-Suite required 
  • Willing to work a flexible schedule, including frequent evenings and occasional weekends 
  • Passion for the CrossPurpose mission and values 
  • Employee must provide own working laptop (PC or Mac) and smartphone 

Salary + Benefits:

  • Hours: 40+ hours/week: generally Monday – Friday 8:00am – 5:00pm, but evening and weekend meetings will be frequent 
  • Salary/Wage: $54,000-$64,000 annual 
  • Performance Bonus: Up to 5% of salary 
  • Vacation: 15 days per year, plus the office is closed Christmas Day – New Years Day and staff have limited duties 
  • Sick Days: 5 days per year
  • Insurance Benefits: Health, dental, vision, workers compensation, unemployment, short term disability, long term disability 
  • These and other benefits are discussed in more detail in our Employee Handbook.
To Apply: